Shipping policy
Shipping Policy
Thank you for shopping with SwiftCart! Below are our shipping terms to help you know what to expect when placing an order.
Processing Time
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Orders are processed within [1β3 business days] after payment is received.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
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Shipping costs are calculated at checkout based on your location and order weight/size.
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Estimated delivery times:
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Domestic (within South Africa): [7-14 business days]
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International: [8-16 business days] (may vary depending on customs)
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Please note: Delivery times are estimates and not guaranteed. Delays can occur due to couriers, customs, or unforeseen circumstances.
Order Tracking
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Once your order has been shipped, you will receive a confirmation email with tracking information.
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You can track your package using the link provided.
Shipping Restrictions
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We currently ship to Africa, Asia, North and South America, etc.
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We do not ship to P.O. Boxes, military addresses, or restricted areas (if applicable).
Customs, Duties & Taxes (International Orders)
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International orders may be subject to import taxes, duties, and fees, which are the responsibility of the customer.
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We are not responsible for delays caused by customs clearance.
Lost or Delayed Packages
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Once an order has been handed to the shipping carrier, we are not responsible for lost, delayed, or stolen packages.
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If your package is lost, please contact the carrier directly and notify us so we can assist if possible.
Contact Us
If you have any questions about shipping, please reach out:
π§ quantaiastore@gmail.com